Disclaimer

Disclaimer:

We sell machine embroidery design files. You need an embroidery machine to use these files. We do not sell the finished items shown.

• Our PES files are for PES6 and above. If your machine or software cannot open at least PES6 format, you will need to use a different format.

It is your responsibility to know what size designs your machine can stitch. This information is found in some machine manuals under: Maximum embroidery field or hoop size limit. *Each embroidery machine has a limit on the size of the designs they can stitch out and that limit is NOT the actual size of the hoop. Please know your limit on design size BEFORE purchasing designs from our website. 

Our design dimensions are listed in the description for each design. Please check this information against the hoop size limit for your machine.

Resizing or editing designs may change the way they stitch out. We cannot correct or help with any issues that may arise from changing our designs in any way.

It is also your responsibility to make sure the design you want to purchase is available in the format you need for your machine. This information is available on each design listing page.

The files you are purchasing are zipped. The zipped file contains the design files and instructions. 

If you accidentally purchase a design more than once, please contact us for help.

Due to the electronic nature of the files we sell, there is no way to "return" designs and therefore we do not offer refunds, returns or exchanges on our digital files. You agree to this when purchasing our files.