Additional Information
I accidentally purchased a design I had already purchased
- Contact us for help if you discover that you have purchased more than one of the same design.
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Do you offer custom digitizing services?
- At this time we do NOT offer custom digitizing.
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Can I resize the designs I purchase on this website?
- Our designs are carefully digitized to stitch beautifully at the sizes provided. If you resize or edit them, the stitch quality may be affected, and we’re unable to guarantee the results.
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Will you edit designs or change them by request?
- We do not change or edit designs listed on our website or designs we post a preview of on social media that we are working on. All of our designs are manually digitized so we can ensure the best possible stitch out and sometimes can take hours or days to create. The only time we change a design is if there is a stitching issue with it and we test them so many times before we list them here for sale, that is an extremely rare occurrence.
- We do however welcome suggestions for NEW designs. You can use the CONTACT US link and send us your idea for a design.